Who is Plan My Trip
What personal data we collect and why
A. Personal data is information that can be used to identify you such as your name, IP address, and email address. As a business, we collect personal data from you in a number of ways including:
(1.) Opt-In To Email Newsletters: Your name and your email address.
(2.) Submitting our Contact Us Form: Your name, email address and question or message.
(3.) Transactions for Destination Guides and travel resources: Your name, email address, billing information and payment source.
(4.) Submitting a Request for Quote: Your name, email address, and destination information.
(5.) Submitting a Plan My Trip Questionnaire: Your full name, email address, home address, phone number, dates of travel, birthdates, and dietary restrictions.
(6.) Submitting a Customer Feedback form: Your email address and feedback questions
B. What Is The Purpose of Processing Your Personal Data?
We collect the information above for the following purposes.
(1.) Opt-In To Email Newsletters: To provide you with information on Plan My Trip’s new offerings and posts.
(2.) Request for Quote: To provide you with a quote on a custom vacation plan.
(3.) Transactions: To process a purchase you make with us.
(4.) Submitting Questions via our Contact Us Form: To answer questions you might have for us.
(5.) Submitting a Plan My Trip Questionnaire: To ensure that we plan your trip to the best of our ability.
(6.) Submitting a Customer Feedback form: To improve our customer experience.
C. What Legal Basis Do We Have For Collecting and Processing Your Information?
Websites must have a legal basis for collecting information from individuals located in the European Union. Our legal basis for each of the ways we collect information from you is as follows. Please note where consent forms the basis, you can withdraw consent at any time by opting out of any email message using the “unsubscribe” link.
(1.) Opt-In To Email Newsletters: We will ask for your consent first.
(2.) Request for Quote: We will ask for your consent first.
(3.) Transaction: We will collect your information as part of a legal contractual transaction.
(4.) Submitting Questions: We have an allowed legitimate interest in providing a response to your questions and need to use your data to do so. We will not use the data for other purposes.
“Legitimate interests” for processing your personal information exist where you submit the information with an expectation that it will be processed and there is no undue impact on you. If you disagree or have questions, please contact us and we will cease the processing of your data under this legal basis.
Plan My Trip will not sell, trade, or rent your personal information to others. We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals. We may use IP addresses to compile and provide aggregate statistics about our visitors, traffic patterns, and administer the site. IP addresses are not linked to personally identifiable information. We collect only the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. This information is not displayed publicly and we do not share it with any third parties. Anything you contribute to the site becomes property of Plan My Trip, please see the T&Cs below to understand our ownership rights.
Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
Opting out of Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this).
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at to be removed from our mailing list.
You may access the personal information we have about you by submitting a request to .
You may contact to amend or update your personal information.
You may request that we erase or forget your personal data. To do so, please submit a request to .
We will retain any information you choose to provide to us until the earliest of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) we decide that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
Terms and Conditions
1. Copyright, Licenses, Idea Submissions and Trademarks.
The entire contents of the Site are protected by all applicable copyright and trademark laws. The owner of the copyrights and trademarks is Plan My Trip, its affiliates, successors, beneficiaries, or other third party licensors. YOU MAY NOT COPY, MODIFY, REPRODUCE, REPUBLISH, POST, UPLOAD, OR DISTRIBUTE OR TRANSMIT, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE. You may only print and download portions of material from the different areas of the Site solely for your own non-commercial use on the condition that you agree not to change or delete any copyright or proprietary notices from the site(s). You agree to grant to Plan My Trip a non-exclusive, royalty-free, worldwide, perpetual license, with the right to reproduce, distribute, transmit, sub-license, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to Plan My Trip by all means and in any media now known or hereafter developed. You also grant to Plan My Trip the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against Plan My Trip for any alleged or actual infringement or misappropriation of any proprietary right in your communications to Plan My Trip. Publications, products, content or services referenced herein or on the Site are the exclusive trademarks or servicemarks of Plan My Trip. Other product and company names mentioned in the Site may be the trademarks of their respective owners.
2. Use of the Site and Disclaimer of all Warranties.
You understand that, except for information, products or services clearly identified as being supplied by Plan My Trip sites, Plan My Trip does not operate, control or endorse any information, products or services on the Internet in any way. Except for sites mentioned above, identified information, products or services, all information, products and services offered through the Site or on the Internet generally are offered by third parties, that are not affiliated with Plan My Trip or sites. You also understand that Plan My Trip cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.
You assume total responsibility and risk for your use of the site and the Internet. Plan My Trip provides the site and related information ‘as is’ and does not make any express or implied warranties, representations, or endorsements whatsoever (including without limitation warranties of title or noninfringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to the service, any merchandise, information, or service provided through the service or on the Internet generally, and Plan My Trip shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. IT IS SOLELY YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, ADVICE, SERVICES, MERCHANDISE AND OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY. Plan My Trip DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SERVICE WILL BE CORRECTED.
YOU UNDERSTAND FURTHER THAT THE PURE NATURE OF THE INTERNET CONTAINS UNEDITED MATERIALS. Plan My Trip HAS NO CONTROL OVER AND ACCEPTS NO RESPONSIBILITY WHATSOEVER FOR SUCH MATERIALS.
Plan My Trip makes no representations whatsoever about any other web site which you may access through this one or which may link to this Site. When you access a non-Plan My Trip website(s), please understand that it is independent from Plan My Trip, and that Plan My Trip has no control over the content on that web site. In addition, a link to Plan My Trip does not mean that Plan My Trip endorses or accepts any responsibility for the content, or the use, of such web site.
3. Limitation of Liability.
IN NO EVENT WILL Plan My Trip BE LIABLE FOR (I) ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE SERVICE, OR DOWNLOADED FROM THE SERVICE, OR ANY DELAY OF SUCH INFORMATION OR SERVICE. EVEN IF Plan MY Trip OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE AND/OR MATERIALS OR INFORMATION DOWNLOADED THROUGH THE SITE(S). BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, Plan My Trip’s LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
You agree to indemnify, defend and hold harmless Plan My Trip, its affiliates, successors, joint venturers, partners, officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement (including but not limited to negligent or wrongful conduct) by you or any other person accessing the Service.
5. Third Party Rights.
The provisions of paragraphs 2 (Use of the Site and Disclaimer of all Warranties), and 4 (Indemnification) are for the benefit of Plan My Trip and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Service. Each of these individuals or entities shall have the right to assert and enforce those provisions.
6. Term; Termination.
The provisions of paragraphs 1 (Copyright, Licenses, Idea Submissions and Trademarks), 2 (Use of the Site and Disclaimer of all Warranties), 3 (Limitation of Liability), 4 (Indemnification), 5 (Third Party Rights) and 7 (Miscellaneous) shall survive termination of this Agreement.
This Agreement shall all be governed and construed in accordance with the laws of Canada applicable to agreements made and to be performed in Canada. You agree that any legal action or proceeding between Plan My Trip and you for any purpose concerning this Agreement or the parties’ obligations hereunder shall be brought exclusively in a federal or provincial court of competent jurisdiction sitting in the Province of Alberta, Canada. Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Plan My Trip’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. Plan My Trip may assign its rights and duties under this Agreement to any party at any time without notice to you.
Any rights of Plan My Trip not expressly granted herein are reserved.
Plan My Trip
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